What products are used to create the goods?

High quality acrylic paint is used to create bespoke items for each customer.

How robust is the design?

Each item is sealed using a non-toxic, non-flammable sealant which prevents the patterns peeling or flaking off.

How durable is the design?

Items need to be well maintained at room temperature and handled with care, which will prolong the life of your bespoke items.

How long will it take to deliver my order?

Delivery of items will depend on the order placed, the turnover time can vary between 2 to 6 weeks.
For specific dates please contact us to arrange delivery. It is important to allow enough time to have your bespoke orders created.

To avoid disappointment contact us in advance. Please note that during seasonal busy periods deliveries may take longer.

What are your delivery destinations?

Arabesque Artistry ships worldwide

What are the posting and packaging charges?

Delivery charges vary depending on the size and weight of the shipment.Charges are confirmed when you place your order.

For international shipping please contact us.

Can I cancel or change an order?

Unless other arrangements have been made, work will start on creating your bespoke order as soon as payment is received. Therefore orders cannot be cancelled. If changes are required please use any of the contact methods to notify us. We will try our best to accommodate your new requirements.

Can I return my order?

We do not accept returns of any items as each item is tailored to your specific requirements. In unforeseen circumstances of goods being damaged or undelivered, we will do our best to provide a replacement.

What is the process to place a bespoke order?

Please contact us to discuss the personalisation that is required. A quotation will be provided detailing your bespoke requests.

Which payment methods are accepted?

We currently accept payments via paypal or bank transfer.